Q: How do I fix my multi-handle tub & shower faucet if it is leaking?

At the showerhead

  1. Ensure the water supply to the faucet is turned off.
  2. Replace cartridge(s) (see FAQ 48).

At the Handle

  1. Check the bonnet nut to ensure it is fully tightened. If problem still exists, move to Step 2.
  2. Ensure the water supply to the faucet is turned off.
  3. Replace cartridge(s) (see FAQ 48).

From the Valve Body

  1. Contact Customer Service at 866-745-4010 or fill out the form on the Support tab.