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Two Handle Tub & Shower Faucets

  • How do I fix my multi-handle tub & shower faucet if it is leaking?

    At the showerhead

    1. Ensure the water supply to the faucet is turned off.
    2. Replace cartridge(s) (see FAQ 48).

    At the Handle

    1. Check the bonnet nut to ensure it is fully tightened. If problem still exists, move to Step 2.
    2. Ensure the water supply to the faucet is turned off.
    3. Replace cartridge(s) (see FAQ 48).

    From the Valve Body

    1. Contact Customer Service at 866-745-4010 or fill out the form on the Support tab.

    View FAQ Entry
  • The water coming out of my two-handle tub & shower faucet is reduced, how do I fix it?
    1. Remove shower head and see if flow increases out the shower arm. If flow is increased, clean or replace the showerhead (see FAQ 64). If flow problem still exists, replace shower head and move to Step 2.
    2. Ensure the water supply to the faucet is turned off.
    3. Replace cartridge(s) (see FAQ 48).

    View FAQ Entry
  • Why does water come out of my showerhead and tub spout at the same time?
    1. Valve could be installed upside down.
    2. Extremely high incoming water pressure.
    3. Undersized pipe on the tub spout drop.

    View FAQ Entry
  • How do I replace a tub spout?

    Slip Tub Spout

    Slip Tub Spout Example


    1. Loosen the set screw underneath the tub spout against the wall, rotating counter-clockwise. (Use appropriate tools such as an Allen wrench or Phillips head screwdriver).
    2. Slide off the tub spout.
    3. Replace with a new tub spout.
    4. Reinstall the set screw until snug.

    IPS Tub Spout

    1. Loosen the tub spout, rotating counter-clockwise, using a pipe wrench or other technique.
    2. Clean pipe threads ensuring excess thread sealant tape is completely removed.
    3. Apply thread sealant to the pipe threads.
    4. Reinstall the new tub spout.


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  • How do I clean my faucet?

    Premier Faucet Finish Care and Cleaning Instructions

    Premier faucets are manufactured with robust finishes that offer many years of finish life. Proper care, however, must be exercised to maintain the beautiful appearance of your faucet’s finish. Failure to follow finish care and cleaning instructions may result in permanent finish damage.

    Each Premier faucet utilizes one of our several available finishes types. Each finish type offers varying degrees of protection against surface wear. In order to ensure that your faucet’s finish remains trouble-free, proper care must be considered as part of daily use.

    To keep your faucet’s finish looking new, wipe the exterior surface of the faucet with a damp, soft cloth after each use. Removing standing surface water is the best deterrent to prevent build-up of calcium and lime deposits. Water spots result when water is allowed to stand on the surface. When the water dries, it leaves behind a mineral deposit residue.

    Over time, these minerals deposits can accumulate on faucet surfaces. Heavy build-up is difficult to remove without causing finish damage. The best method for dealing with this build-up is prevention. To properly care for your faucet’s finish, simply wipe the entire faucet’s surface with a damp, soft cloth after each use. If you do experience mineral deposits on your faucet, use a 50/50 solution of white vinegar and water to remove these water stains, then rinse with water and dry with a soft cloth.

    Occasional surface cleaning is sometimes needed. We recommend that the surface be cleaned only with a damp, soft cloth. Never use acids, solvent cleaners, abrasive cleansers or detergents, harsh chemicals, alcohol, or abrasive pads of any kind as they may cause permanent damage to your Premier faucet’s finish. Never scrub your faucet as this may cause the surface to become scratched.

    Take care when using hairspray, nail polish and nail polish remover, cosmetics and other household cleaners and solvents around your Premier faucet. Splashing or spraying these chemical agents directly onto your exposed faucet can result in rapid and irreversible finish degradation.

    Failure to properly care for your faucet’s finish may void your warranty. Refer to the Premier warranty information card for details and restrictions.

    Your Premier faucet has been designed and manufactured for years of trouble-free service. By providing proper finish care for your faucet, you will ensure your faucet’s finish appearance will look new for years to come.

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Distinctive by Design®

Premier has been designing quality kitchen, lavatory, and bar faucets for more than 25 years. We've built our reputation upon a commitment to providing products that perform reliably and consistently in the demanding environment of the modern home.

Learn more about Premier.

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