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Single Handle Kitchen Faucets

  • The water coming out of my single-handle kitchen faucet less sprayer is reduced, how do I fix it?
    1. Clean or replace aerator (see FAQ 29). If problem still exists, move to Step 2.
    2. Ensure the water supply to the faucet is turned off.
    3. Replace cartridge(s) (see FAQ 32).

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  • Why am I only getting hot or cold water out of my single-handle faucet?
    1. Check the hot and cold incoming supply lines to ensure they are fully opened. If problem still exists, move to Step 2.
    2. Ensure the water Step 2. supply to the faucet is turned off.
    3. Check or replace the cartridge(s) (see FAQ 32).

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  • My single-handle kitchen faucet with side sprayer is making a noise, how do I fix it?

    Whistling

    1. Remove the aerator and see if whistling stops (see FAQ 29). If noise stops, clean the aerator. If the noise still exists, move to Step 2.
    2. Ensure the water supply to the faucet is turned off.
    3. Replace the spray diverter (see FAQ 35).

    Thumping

    1. Ensure the water supply to the faucet is turned off.
    2. Replace the spray diverter (see FAQ 35).

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  • How do I replace a spray diverter on a single-handle kitchen faucet with side sprayer?

    Vertical Mounted Spray Diverter

    1. Ensure the water supply to the faucet is turned off.
    2. Remove the spout nut, rotating counter-clockwise.
    3. Remove the spout by lifting up on the spout.
    4. Locate the diverter within the valve cavity.
    5. Remove the diverter with a flat head screw driver rotating counter-clockwise.
    6. Replace with a new diverter.
    7. Reinstall the spout by sliding it back onto the spout tower.
    8. Reinstall the spout nut.

    Horizontal Mounted Spray Diverter

    1. Ensure the water supply to the faucet is turned off. Step 2.
    2. Remove the handle (see FAQ 34).
    3. Remove the spout by lifting up.
    4. Remove the cartridge (see FAQ 32).
    5. Locate the diverter; if clip exits remove with needle nose pliers.
    6. Extract the diverter with pliers.
    7. Replace with a new diverter; reinstall clip if applicable.
    8. Reinstall the cartridge.
    9. Reinstall the spout by sliding it back onto the spout tower.
    10. Reinstall the handle.

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  • How do I replace a handle?

    Phillips Head Screw Type 1

    1. Remove the index button or screw cover.
    2. Remove the screw with a Phillips head screwdriver, rotating counter-clockwise.
    3. Lift off the handle.
    4. Replace with a new handle.
    5. Reinstall the screw.
    6. Reinstall the index button or screw cover.

    Set Screw Type 2

    1. Remove the index button.
    2. Remove the set screw, rotating counter-clockwise, using the appropriate Allen wrench.
    3. Lift off the handle.
    4. Replace with a new handle.
    5. Reinstall the set screw.
    6. Reinstall the index button.

    Set Screw Type 3

    1. Remove the lever, rotating counter-clockwise.
    2. Remove the set screw, rotating counter-clockwise, using the appropriate Allen wrench.
    3. Lift off the handle.
    4. Replace with a new handle.
    5. Reinstall the set screw.
    6. Reinstall the lever.

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  • How do I fix my single-handle kitchen or lavatory faucet if it is leaking?

    At the End of the Spout

    1. Ensure the water supply to the faucet is turned off.
    2. Replace cartridge(s) (see FAQ 32).

    At the Handle

    1. Check the bonnet nut to ensure it is fully tightened. If problem still exists, move to Step 2.
    2. Ensure the water supply to the faucet is turned off.
    3. Replace cartridge(s) (see FAQ 32).

    At the Swivel Spout Base

    1. Ensure the water supply to the faucet is turned off.
    2. Replace the spout O-rings.

    At Hose Connections/Supply Lines

    connection type

    Snap-Connect Connection

    1. Ensure the connection(s) are secure. If problem still exists, move to Step 2.
    2. Ensure the water supply to the faucet is turned off.
    3. Replace the Snap-Connect block and/or O-rings as applicable (see FAQ 6).

    Screw Connection

    1. Ensure the connection(s) are secure. If problem still exists, move to Step 2.
    2. Ensure the water supply to the faucet is turned off.
    3. Replace the hose and O-rings.

    From the valve body

    Contact Customer Service at 866-745-4010 or fill out the form on the Contact page in Support tab.


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  • How do I replace a cartridge on a single-handle faucet?

    Ceramic Cartridge

    1. Ensure the water supply to the faucet is turned off.
    2. Remove the handle (see FAQ 34).
    3. Remove the decorative cap by hand-loosening, rotating counter-clockwise.
    4. Remove the bonnet nut using an adjustable wrench, rotating counter-clockwise.
    5. Remove and replace the cartridge ensuring the pins are aligned with the holes in the valve body.
    6. Reinstall the bonnet nut and hand-tighten. When snug, tighten an extra half-turn.
    7. Check for leaks by turning on the faucet. If leaking, tighten the bonnet nut until the leaking stops.
    8. Reinstall the decorative cap.
    9. Reinstall the handle.

    Washerless Cartridge

    1. Ensure the water supply to the faucet is turned off.
    2. Remove the handle (see FAQ 34).
    3. Remove the bonnet nut using pliers with protected jaws, rotating counter-clockwise.
    4. Lift the ball and packing out.
    5. Remove the seat washers and springs.
    6. Replace with new seat washers and springs ensuring the cone-shaped spring has the small end facing up.
    7. Reinstall the ball and the packing ensuring the tabs are aligned with the slots in the valve body.
    8. Reinstall the bonnet nut.
    9. Reinstall the handle.

     

     


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  • How do I fix my single-handle kitchen faucet if it is dripping?
    1. Ensure the water supply to the faucet is turned off.
    2. Replace cartridge (see FAQ 32).

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  • The water coming out of my single-handle kitchen faucet with side sprayer is reduced, how do I fix it?
    1. Clean or replace aerator (see FAQ 29). If problem still exists, move to Step 2.
    2. Ensure the water supply to the faucet is turned off.
    3. Clean or replace spray diverter (see FAQ 35). If problem still exists, move to Step 4.
    4. Replace cartridge (see FAQ 32).

    View FAQ Entry
  • How do I clean my faucet?

    Premier Faucet Finish Care and Cleaning Instructions

    Premier faucets are manufactured with robust finishes that offer many years of finish life. Proper care, however, must be exercised to maintain the beautiful appearance of your faucet’s finish. Failure to follow finish care and cleaning instructions may result in permanent finish damage.

    Each Premier faucet utilizes one of our several available finishes types. Each finish type offers varying degrees of protection against surface wear. In order to ensure that your faucet’s finish remains trouble-free, proper care must be considered as part of daily use.

    To keep your faucet’s finish looking new, wipe the exterior surface of the faucet with a damp, soft cloth after each use. Removing standing surface water is the best deterrent to prevent build-up of calcium and lime deposits. Water spots result when water is allowed to stand on the surface. When the water dries, it leaves behind a mineral deposit residue.

    Over time, these minerals deposits can accumulate on faucet surfaces. Heavy build-up is difficult to remove without causing finish damage. The best method for dealing with this build-up is prevention. To properly care for your faucet’s finish, simply wipe the entire faucet’s surface with a damp, soft cloth after each use. If you do experience mineral deposits on your faucet, use a 50/50 solution of white vinegar and water to remove these water stains, then rinse with water and dry with a soft cloth.

    Occasional surface cleaning is sometimes needed. We recommend that the surface be cleaned only with a damp, soft cloth. Never use acids, solvent cleaners, abrasive cleansers or detergents, harsh chemicals, alcohol, or abrasive pads of any kind as they may cause permanent damage to your Premier faucet’s finish. Never scrub your faucet as this may cause the surface to become scratched.

    Take care when using hairspray, nail polish and nail polish remover, cosmetics and other household cleaners and solvents around your Premier faucet. Splashing or spraying these chemical agents directly onto your exposed faucet can result in rapid and irreversible finish degradation.

    Failure to properly care for your faucet’s finish may void your warranty. Refer to the Premier warranty information card for details and restrictions.

    Your Premier faucet has been designed and manufactured for years of trouble-free service. By providing proper finish care for your faucet, you will ensure your faucet’s finish appearance will look new for years to come.


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Distinctive by Design®


Premier has been designing quality kitchen, lavatory, and bar faucets for more than 25 years. We've built our reputation upon a commitment to providing products that perform reliably and consistently in the demanding environment of the modern home.

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