Side Spray

Whistling

1. Remove the aerator and see if whistling stops (see FAQ 29). If noise stops, clean the aerator. If the noise still exists, move to Step 2.
2. Ensure the water supply to the faucet is turned off.
3. Replace the spray diverter (see FAQ 35).

Thumping

1. Ensure the water supply to the faucet is turned off.
2. Replace the spray diverter (see FAQ 35).

Whistling

1. Remove the aerator and see if whistling stops (see FAQ 29). If noise stops, clean the aerator. If
   the noise still exists, move to Step 2.
2. Ensure the water supply to the faucet is turned off.
3. Replace the spray diverter (see FAQ 49).

Thumping

1. Ensure the water supply to the faucet is turned off.
2. Replace the spray diverter (see FAQ 49).

1. Remove the spray head from the hose by hand, rotating counter-clockwise.
2. Replace with a new spray head.

Vertical Mounted Spray Diverter

1. Ensure the water supply to the faucet is turned off.
2. Remove the spout nut, rotating counter-clockwise.
3. Remove the spout by lifting up on the spout.
4. Locate the diverter within the valve cavity.
5. Remove the diverter with a flat head screw driver rotating counter-clockwise.
6. Replace with a new diverter.
7. Reinstall the spout by sliding it back onto the spout tower.
8. Reinstall the spout nut.

Horizontal Mounted Spray Diverter

1. Ensure the water supply to the faucet is turned off. Step 2.
2. Remove the handle (see FAQ 34).
3. Remove the spout by lifting up.
4. Remove the cartridge (see FAQ 32).
5. Locate the diverter; if clip exits remove with needle nose pliers.
6. Extract the diverter with pliers.
7. Replace with a new diverter; reinstall clip if applicable.
8. Reinstall the cartridge.
9. Reinstall the spout by sliding it back onto the spout tower.
10. Reinstall the handle.

1. Clean or replace aerator (see FAQ 29). If problem still exists, move to Step 2.
2. Ensure the water supply to the faucet is turned off.
3. Clean or replace spray diverter (see FAQ 35). If problem still exists, move to Step 4.
4. Replace cartridge (see FAQ 32).

1. Ensure the water supply to the faucet is turned off.
2. Remove the spout nut, rotating counter-clockwise.
3. Remove the spout by lifting up.
4. Locate the diverter within the valve cavity.
5. Remove the diverter, rotating counter-clockwise, using the appropriate tool (flat head screwdriver or Allen wrench).
6. Replace with a new diverter.
7. Reinstall the spout by sliding it back onto the spout tower.
8. Reinstall the spout nut.

1. Clean or replace aerator (see FAQ 29). If problem still exists, move to Step 2.

2. Check if the flow is reduced on both the hot and cold side by turning them on individually. If flow is reduced on both sides, move to Step 3. If flow is reduced only on one side, move to Step 3 & skip Step 4.

3. Ensure the water supply to the faucet is turned off.

4. Replace the spray diverter (see FAQ 49). If problem still exists, move to Step 5.

5. If flow is reduced only on one side, replace the cartridge experiencing the problem. If the flow is reduced on both sides, replace both cartridges (see FAQ 48).